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Disabled Fans

Posted on: Thu 07 Jul 2011

Disabled Fans

Disabled Ticketing Policy

Following consultation with the Saints Disabled Supporters Association the purchase of disabled tickets at St Mary's Stadium will be based on the following policy from the 2011 / 12 season:-

Supporters can purchase a disabled season ticket or game by game purchase at St Mary's Stadium if they are in receipt of any of the following:-

• Middle rate of Disability Living Allowance (DLA)
• Attendance Allowance (AA)
• Severe Disablement Allowance (SDA)
• War Disabled Pension.
• Certificate of Vision Impairment.

If a supporter holds one of the above, they are entitled to claim a season ticket or game by game match day ticket at a concessionary rate and they also qualify for a free enabler ticket. Please note, the enabler is responsible for the needs of the disabled supporter, therefore the enabler should accompany the disabled supporter at all times whilst at the Stadium.

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All supporters applying for a season ticket / match day ticket will need to supply proof of their entitlement of DLA, AA or SDA by producing a letter of confirmation from the Department of Work and Pensions.

The ticketing policy for disabled supporters has been benchmarked around Football League Clubs with the sole aim to achieve a fair and consistent approach to ensure the Stadium's disabled facilities are made available to those supporters who need them most.

Southampton Football Club would like to acknowledge the hard work of the Saints Disabled Supporters Association for initiating the review of the previous policies and recommending an improved alternative for the future.

If you would like to contact the Saints Disabled Supporters Association to discuss the above information or to find out more about their work call 07866 150784 or email secretary@saintsdsa.org.uk .

For further information on how to purchase your ticket please contact the ticket office on 0800 2800 050, email tickets@saintsfc.co.uk or visit the ticket office in person.

For further information on the Saints Disabled Supporters Association click here.

Disabled Facilities at St Mary's For Home Supporters

59 Upper Tier wheelchair spaces

117 Lower tier wheelchair spaces

88 Seats for ambulant disabled

115 Seats for visually impaired (radios and headsets are provided for full match commentary by Hospital Radio broadcasting).

Season Tickets

Any enquiries regarding season tickets should be made to the disabled co-ordinator
on 023 8072 7777.

Disabled Fans Matchday Ticketing

For all Matchday tickets call the booking line on 0800 2800 050.

Refreshment Facilities

Supporters on raised disabled decks will be able to place orders for half time
refreshments with the Club steward present.

Disabled Car Park Facilities

Disabled car parking is limited at St Mary's Stadium with priority being given to
Season Tickets Holders. A disabled badge "drop off and pick up area" is available.
This is situated very close to the stadium in the central trading estate in Melbourne
Street.

Access is via Chapel Road and Granville Street to the South of the Stadium. It should
be noted that this facility is only available for vehicles displaying a disabled badge
and is strictly for set down purposes up to 2 hours prior to the match and again for
pick up purposes for up to 1 hour after the final whistle. Any vehicles parking in this
area are likely to be towed away.

All parking enquiries should be made to the disabled co-ordinator on 023 8072 7777.



AWAY SUPPORTERS

Each visiting Club to St Mary's Stadium receives an allocation of tickets for their
supporters. Situated in the Northam Stand the maximum capacity for disabled fans is
as follows:-

9 Upper tier wheelchair/enabler places

14 Lower tier wheelchair/enabler places

6 seats for the ambulant disabled

14 seats for the visually impaired

All enquiries should be made to the visiting Club.


Saints Disabled Supporters' Association

disabled supporters

Southampton FC is pleased to work with the S.D.S.A. to ensure an ongoing dialogue with our disabled fans. The Association welcomes contact with disabled Saints fans and for further information call 07866 150784.

If you have an issue during a home game, please call the number above or ask a steward for one of the SDSA contact cards. If you have an issue during an away game please call the number above.

Away Grounds

The Football League has conducted an audit of disabled facilities at all away grounds in the League. Click to view the Disability Facility Audit.

The Saints Foundation operates the SaintsAblility programme offering football coaching opportunities for young people and adults with disabilities. If you would like further information on the work of the Foundation click here to view.


U Support

Southampton Football Club has developed a partnership with U Support, which is a charity that provides free tickets to football matches and cultural events for children with disabilities and life threatening illnesses, and children that are disadvantaged.
U Support was founded by lifelong Saints supporters Adam and Tracey Gregory in August 2003 after Adam had became registered disabled. Since then, they have purchased over 5000 tickets for children and their carers at Southampton Football Club's St Mary's stadium.

Click for further information on U Support

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